The Rules of the Project!
* Items will only be reserved for 12 hours upon order confirmation. If payment is not made within the 12 hours, item will be released to other buyers on a 1st come 1st served basis.
* We will ensure that all items are in good quality (ie. Without stains/ cloth damage/ off-stitching) and packed properly with address written clearly. We believe in honesty and maintaining the relationship and trust with our customers. In the event of such cases in pre-orders, we will contact our customers to allow more time for us to replace a new item for them. Therefore, all items sold are final. No refunds or exchanges will be entertained.
* No refund is acceptable for cancellation of order from customer after payment received unless items are out-of-stock.
* All prices stated are fixed and non-negotiable.
* Items will be sent out within 3 working days unless stated otherwise. For interbank transfers, items will only be sent out AFTER payment is transacted. Both blackmilkgurus has their own full time job, so we do hope for your kind understanding that, at times, it's abit tough to have parcels to be delivered on the dot of the time you make payment.
* We hold no responsibility of the damages and lost during the process of delivery , unless we fail to present the proof of delivery receipt.
* Check and double check the measurements provided before purchase! Do not assume on the fitting of the item as different model size vs. item size will fit differently.
* Clothes are styled with additional pieces and accessories for suggestions and show purposes only. All additional pieces and accessories are not included with the sale of the main described selling piece.
* Buyers information will be kept private.
* Colour of items posted in blog might differ from real product depending on the picture quality / lightings and screen resolution. However, Black Milk Project will always quality-check the items before taking in stocks.
All items are available in stock / custom items are made to order unless it’s stated otherwise.